This webinar highlighted insights from the national Information & Referral/Assistance (I&R/A) survey and practices across aging and disability networks. The webinar explored how I&R/A programs collaborate with partners within the I&R sector and with health and human service providers to strengthen referrals and access to services. Presenters addressed the elements that support collaboration, the roles of I&R/A programs in consumer access systems, and the impacts on service delivery for individuals seeking information, resources, and assistance.
This webinar was held December 19, 2025.